To ensure accurate tracking and smooth invoice processing, you can submit purchase order (PO) documentation or request that we add PO numbers to existing invoices. This helps align your internal records with our billing system and avoids delays in reconciliation.
Submit a purchase order
To submit a new PO, please send your completed documentation to the team via the Access Digital Assistant and include the following information:
Complete PO document: A fully detailed PO including item descriptions, quantities, and pricing.
Vendor information: Supplier name, contact details, and any relevant references.
Delivery requirements: Expected delivery dates and any specific shipping instructions.
Request PO numbers for existing invoices
If a purchase order was issued after an invoice was generated, you can request that the PO number be added to that invoice to ensure proper tracking and alignment with your internal systems.
To make the request, please contact the team via the Access Digital Assistant and include the following information:
Invoice numbers: The specific invoices you’d like the PO number added to.
PO number: The PO number to be linked to the invoices.
Customer account details: Your account reference to help us verify and process the request.
📌Note: Our procurement team reviews and processes all purchase order submissions and invoice update requests within standard business timelines. Once completed, you’ll receive confirmation, and any updated invoices will be reissued to your accounts payable team.