⚠️Important: This article is intended for customers in the Asia-Pacific (APAC) region and may not apply to users in other geographies.
How does Direct Debit work for invoices, and how can it be set up?
Direct Debit is a convenient way to manage payments for invoices under your account. Below, we explain how Direct Debit works for invoices and the steps to set it up.
Overview of Direct Debit payments
When you set up a Direct Debit on your account, it will automatically collect payments for all invoices issued under that account number. This includes invoices for all products associated with the account, ensuring a seamless payment process.
📌Note: Direct Debit payments may be subject to applicable premium charges.
Steps to set up Direct Debit
To enable Direct Debit payments for your invoices, follow these steps:
Complete the Direct Debit Authorization Form: Obtain and fill out the Direct Debit authorization form through our finance team at Home | Account Support.
Submit the Form for Processing: Once the form is completed, submit it to the finance team for processing.
Setup Confirmation: After submission, the finance team will process your request, and future invoices will be collected via Direct Debit payment method.
By following these steps, you can ensure that all your invoices are paid automatically and on time, simplifying your billing management.