To make account management easier and ensure your invoices are paid on time, without the need for manual processing, you can automate your payments with a direct debit.
To do this, you need to complete a direct debit mandate form, which authorises us to collect payments directly from your bank account.
Get started
To complete the form, follow the steps below.
Download our Direct Debit Mandate form.
Fill in all required fields with accurate details.
To submit the completed form, get in touch with the team via the Access Digital Assistant and add the form as an attachment using the paperclip icon.
What you need to provide
Make sure your mandate includes:
Complete banking details for the designated payment account.
Account holder information and authorisation.
Customer account details and reference numbers.
Required signatures or digital authorisation.
What happens next
Once our accounts team have received and validated your mandate, they'll set your account up for automated direct debit payments. You'll receive confirmation once this is complete.